August 23, 2016 | Sara H. - "Comfortable, no pressure fabulous."
August 23, 2016 | Luis S. - "Excellent. Our sales person (Louis) was amazing. It was one of our best car buying experience ever."
August 18, 2016 | Steven B. - "I had a great buying experience at Audi North Scottsdale. Kevin was awesome and worked to get the deal done and the lease payments where I wanted them to be. The over all transaction was smooth and would highly recommend the dealership to others."
August 14, 2016 | Lana L. - "I had a great experience with David Silver as my salesman. I came in looking for a used vehicle and didn't really know what I wanted. He showed me Audis and BMWs but I didn't find anything I liked. On the way out I saw an Audi A8 and said if a used one ever comes in, please let me know. A few weeks later one came in over the Holiday weekend. David called me right away, I ran in and bought it. He stayed late to complete the transaction and it went smoothly. He has since followed up several times and I couldn't be more pleased."
August 14, 2016 | Keith W. - "It was a pleasure doing business with Mark and his team at Audi North Scottsdale. I highly recommend them for anyone else thinking about buying an Audi."
August 13, 2016 | Chuck J. - "As always fantastic sales experience from Brian McCauley and later Derrick Carter in service. Now #5 car purchased from Brian and #7 car serviced by Derrick and Audi NS."
August 13, 2016 | TIm P. - "Debby was outstanding. Very knowledgeable about the car, and she made experience quick and seamless!!"
August 12, 2016 | Richard S. - "Excellent experience. I worked with two of your salesman over the course of two days and was seamlessly covered, transitioning into the purchase."
August 6, 2016 | Peter N. - "The adjectives that best describe my experience with your dealership are: professional, enjoyable, honest and helpful."
August 5, 2016 | Catherine B. - "Audi North Scottsdale was a seamless and transcending experience from the moment I walked in to the moment I drove out with my Audi A4. I felt like part of the family. I did not feel like I was being sold to. It was no pressure. Prem Lawrence was the most patient and incredibly wise Specialist I have ever dealt with. He listened ever so carefully and was very wise. I am impressed with the whole team. I was even walked to the service area to visualize what my service appointments would be like and Prem told me where to turn in and drive to in order to plant the seed for your future business. I would hire him. :) Excellent job guys."
July 30, 2016 | Tom S. - "My entire buying experience was outstanding, from the beginning of the sales cycle, to the negotiation of trade-in value for my 2014 Q7, to the agreement on final deal for my 2017 Q7, to the meeting with your Finance Manager, and finally the application of the performance protection package. Audi Tech Samantha Cheviron was very professional in scheduling and handling my appointment the following week of purchase, and the finished product on the paint protection and window tent was very high quality. Sales Specialist Alex Frekey provided me the best new car buying experience I can recall, and I have purchased somewhere around a dozen new vehicles in my lifetime. He was pleasant and patient, and he listened well to my needs... was absolutely not pushy. Alex also took the time to teach my about all the many features of the Q7, and even schedule a follow up training for a week later. Could not believe he had been working in the auto sales industry for only a few months. Overall a positive and pleasurable experience. No doubt that I will purchase my next vehicle at Audi North Scottsdale as well."
July 28, 2016 | Francois T. - "Very good purchase experience with Debby Loyd. A problem/defect was identified on the new car. I had a very good support/involvement from the service and the management to solve the problem. I am glad with the solution and I always felt that the dealership was taking care of the situation."
July 27, 2016 | Erik N. - "My experience was great. I came to the dealership not intending to purchase a car but Paul Edgett convinced me that an S5 would be a better option than a Porsche Cayman. This is the 4th car I have purchased from Paul and I highly recommend him to everyone."
July 24, 2016 | Andy U. - "Had a very good experience at Audi North Scottsdale. This is our first Audi; we have had several BMWs in the past. We considered an Audi a couple of years ago and worked with Debby Lloyd. She is a quality sales associate and we kept her card knowing that we would consider Audi in the future. She is very knowledgeable about the product and does not put undue pressure on the customer, a rarity in auto sales. So, when we decided to consider Audi for our most recent transaction, we made sure to work with Debby. The transaction moved forward with as much ease as one can expect at a dealership, and we would not hesitate to recommend Audi North Scottsdale to others."
July 23, 2016 | Ken H. - "Excellent experience - particularly when, due do health issues, I had to postpone picking the car up a few times."
July 23, 2016 | Amy P. - "Perfect - Debby Lloyd made the process enjoyable and simple. Thank you!"
July 22, 2016 | Chuck H. - "As usual my wife and I were treated as if we were family members at Audi North Scottsdale. I cannot say how much I enjoy doing business with the great team. We continue to have great experiences with all the folks there. Prame in sales is great to work with as are Al Rizzo in service, Greg and Bill in finance, Robert, a sales manager and Mark the General Manager. We will continue to do our automobile buying there."
July 22, 2016 | Ryan M. - "Very easy. Went through the entire purchase experience without ever talking to anyone in person or on the phone. Entire process was done by email. Great job."
July 21, 2016 | Jillian B. - "We are very happy with the buying experience at Audi North Scottsdale. The staff was very helpful and we love our new vehicle."
July 18, 2016 | Christopher W. - "Louis Martinez is very knowledgeable regarding the Audi product and does a great job of explaining even the most technical aspects of the vehicle. I really appreciated the relaxed low key approach of Louis and his manager Matt throughout the process. My only suggestion would be to present the customer with the information regarding the available warranty products earlier in the sale process and eliminate the last minute high pressure pitch to purchase the extended warranties."
July 17, 2016 | Mary G. - "Emil was the perfect salesman for me! He understood right away what it was I was looking for in my next car, and steered me over to the perfect car for me. He listened, he informed. Hands down, my best car buying experience to date."
July 15, 2016 | Alberto T. - "Amazing! Very easy process hassle free!! Aaron Enriquez the sales manager is awesome!!! Thank you!!"
July 12, 2016 | Karissa S. - "Everyone at Audi North Scottsdale was very professional, friendly, and helpful. They worked with me to fit my needs within my budget and I left being able to lease a car that I am enjoying every day. Audi North Scottsdale is wonderful and I would recommend it to anyone!"
July 9, 2016 | David M. - "Truly exceptional experience. We love working with Debby Lloyd and your entire team at Audi North Scottsdale."
July 6, 2016 | Kevin F. - "Great experience with both the sales team and the finance department. I'm in sales and know the importance of good service... I would recommend your dealership to other people."
July 5, 2016 | Jeff W. - "My daughter and I had an awesome experience...Great job."
June 21, 2016 | James D. - "Least amount of hassle I have experienced in purchasing a vehicle. Salesperson was understanding of my needs and matched up my criteria to the vehicle we were seeking."
June 17, 2016 | Sharon R. - "Great experience! Everyone was very helpful and nice."
June 16, 2016 | Tim S. - "We had a great experience at Audi North Scottsdale. Debbie Lloyd worked with us for a long time and was patient with us as we would have to leave town, went back and forth on Audi models, test road a few times and finally months later we got the car we wanted. The negotiation process went very smoothly and everyone we dealt with was helpful and friendly."
June 9, 2016 | Robin H. - "Ken and the staff at Audi North Scottsdale made us feel welcome and made the dreadful car buying experience a very positive one for us. We will shop there again. Thank you Ken."
June 4, 2016 | Tracey D. | 2017 Audi Q7 - "I was referred to Brian McCauley and he has to be one of the most knowledgeable sales person I've met. Not only are cars his business, but a personal passion that he shares with his customers. He was extremely professional as well. I ordered my Q7 and he kept me informed along the way. Once the transaction was completed, he still checked on me to see if I needed any help with the technology of the car. I'm pretty sure he's one of your top salespeople and I can see why. I went to another Audi dealership that was offering me many more incentives to buy from them especially since I custom ordered my car. But, the sales manager honored the trade in value from the other dealership even after waiting 4 months from the time I placed my order. When you're spending $70k on a vehicle, sometimes the gestures make all the difference.The location is terrific for us even with the higher sales tax compared to other cities. I absolutely LOVE my Q7 and I think my husband is now convinced to move from BMW to Audi next time too. Well done!"
June 1, 2016 | Mary S. | 2016 Audi A3 - "By far the best car buying experience EVER!"
May 31, 2016 | John N. | 2016 Audi A8 - "Great experience, Troy was efficient, knowledgeable, brought me a very good price upfront. No comparison between him and your competitors' sales people (they made the process cumbersome)."
May 31, 2016 | John S. | 2016 Audi A6 - "Great experience overall. Had the pleasure of working with Prem Lawrence who was exceptional and provided great service!"
May 31, 2016 | Joel S. | 2017 Audi Q7 - "Matt and Debby are awesome!!!!!"
May 27, 2016 | Amy A. | 2013 Audi A4 - "Debby Lloyd is, hands down, the best car salesperson I have EVER dealt with, and I have bought A LOT of cars in my lifetime. Again, I cannot sing the praises of Debby Lloyd enough. She was absolutely wonderful to work with. I feel like I got a great deal on a fantastic car."
May 26, 2016 | Maurice F. | 2016 Audi A5 - "This deal happened because of salesperson David Silver. He was prompt, professional, explained and answered all my questions in a timely and efficient manner. David facilitated the sale transaction on my behalf with regards to the pricing sheet. I have dealt with David before and I will return soon to deal with and through him again. He represents the Penske Automotive Group exceptionally well. Delivery went smoothly as expected and David was thorough during the whole process. The overall purchasing experience at Audi North Scottsdale is summarized as follows: This was the sixth car purchase in the last 7 years!"
May 24, 2016 | James E. | 2016 Audi A3 - "Ken was exceptional."
May 21, 2016 | Carole P. | 2016 Audi Q5 - "This is the third Audi I have purchased from Debby Lloyd and I could not be happier. I emailed her a few weeks before to say I was about ready for a new car. She promptly responded with great information, as always. She makes car shopping fun and easy. I am proud to be driving my third, but certainly not my last, Audi. Thank you for the excellent service!"
May 21, 2016 | Jennifer M. | 2016 Audi A3 - "Chuck was exceptional! He was very friendly, knowledgeable, and approachable. He made us feel comfortable and he made my first car purchase a breeze! I will highly recommend him to others."
May 19, 2016 | Penelope M. | 2017 Audi A4 - "I was very impressed with everyone I worked with."
May 17, 2016 | Tracy B. | 2014 Audi Q5 - "Louis was very professional and knowledgeable and low pressure which is the only way I will purchase a vehicle. I was very impressed with his willingness to assist in any way he could to make this purchase agreeable to both of us. If all personnel are as helpful as Louis I will likely be a long term Audi customer."
May 13, 2016 | Zac J. - "The guys were helpful and I am very pleased with my purchase! I didn't even need to consider going anywhere else."
May 11, 2016 | Carl W. - "We dealt with both Matt Guthrie and Adam Frank. Both representatives were extremely, helpful polite and very professional. We purchased a car from over the Internet and had the car shipped to us in Florida. Upon arrival there was damage to the vehicle that had happened in transit. I immediately contacted Matt Guthrie, he assured me the car would be repaired and everything would be taken care of. Matt was true to his word and once I had obtained an estimate for the repairs he refunded the repair amount to me in full. He handled what could have been a difficult situation into one that had a solution. Matt and Audi handled the problem professionally and gave us the solution that worked best for us the customer which we were grateful for. Overall it was a very pleasant experience working with Audi North Scottsdale."
May 7, 2016 | Jean A. - "No hassle, very comfortable experience buying my new Audi."
May 6, 2016 | Karen D. - "Excellent! Great salesperson and staff. This is my second Q5 and love it!"
April 27, 2016 | Adam S. - "Excellent. Chuck was great to work with."
April 19, 2016 | Eric C. - "Fantastic experience!! Particularly the service provided by Matt (Sales Manager) and Troy (Sales Associate). Will definitely be back in future."
April 19, 2016 | Bart B. - "Dealing with Billy Jacobs on the purchase of an Audi TT over the phone and the internet was probably the easiest purchase of a car ever. Never did I wait long for returned call or email. There were never any misrepresentations of the car, the offer/acceptance process was a snap and getting the car delivered to Colorado was timely and uneventful. Billy Jacobs handled the process with great professionalism. Should I ever be in the market for a car, I will for sure contact you folks."
April 15, 2016 | Ken L. - "Excellent. Chuck was fantastic -- pleasant, patient, knowledgeable, and a gentleman. By the way, I love the car."
April 14, 2016 | Doug L. - "Everyone did a fine job!!!"
April 4, 2016 | Doug F. - "Excellent, everyone was very professional in the process."
April 2, 2016 | D P. - "Comfortable, efficient and professional."
April 1, 2016 | Arvin N. - "It was the fastest car buying experience ever, no hassle. Adam was a great salesman."
March 31, 2016 | Jeane H. - "Our sales advisors, Debby and Chuck, did an excellent job. They provided a very enjoyable experience and provided very timely and accurate communication as we waited for our new vehicle to arrive."
March 29, 2016 | Marty B. - "Debby and Bill were very patient and professional. The entire buying process was smooth and efficient. We didn't have to spend all day haggling over price or financing terms. Thank you!"
March 28, 2016 | Mark D. - "Very professional, good experience."
March 27, 2016 | Frank A. - "Exactly what I expected. This is my fourth Audi."
March 23, 2016 | Steven Y. - "The experience was very good. They were very efficient. Debby was a big help."
March 22, 2016 | David D. - "Mr. David Silver was great from the beginning, placing my custom order all the way to delivery the experience was great. I look forward to using the service department when the time comes."
March 20, 2016 | Michelle G. - "Excellent. Professional from the moment I walked in."
March 17, 2016 | Tom B. - "Very professional - Lavinia and Robert were very responsive and continue to be after the sale and is much appreciated."
March 12, 2016 | Jon H. - "My experience with Audi North Scottsdale has been nothing short of professional excellence! I only wish that I found this dealership a long time ago. Mark Reicks, General Manager has made the car buying experience of my vehicles (4 so far) so relaxed with NO pressure, that I look forward to purchasing every time! There has been no hassling, long negotiations, or even nickeling and diming me for every dollar. He always aims to please and compromises if I wasn't comfortable in the value that I desire! Thank you for making car buying experience a pleasure!!!
March 5, 2016 | Boris M. - "Our selection of the car we bought was helped considerably by David Silver's answers and relaxed explanations to our questions."
February 20, 2016 | Bill L. - "Internet car sale was good. Bill Jacobs is a great salesperson."
February 19, 2016 | Terry B. - "It was a very straight forward process. Not as much back and forth over the deal. Everyone involved was friendly and seemed to do their best to satisfy our needs. Thank you for making the process less stressful. We have now owned or leased 7 Audis and appreciate the quality and service we have received."
February 18, 2016 | Iris F. - "Excellent. Debby Lloyd is a no nonsense, absolutely wonderful salesperson. She knows her product, takes pride in what she does and makes purchasing an auto a painless experience."
February 17, 2016 | Harold H. - "I have been a customer of your dealership since 2009 and my experiences there since that time were a large factor in deciding to purchase another Audi. In test-driving the SQ5, and completing the purchase, I was treated throughout in a friendly, professional manner by my sales advisor, and the new car was actually delivered later the same day. I look forward to continuing to deal with Brian and with Jason Brown for ongoing service of the SQ5."
February 11, 2016 | Linda B. - "My experience at Audi North Scottsdale was exceptional. I needed additional instructions for some technology questions and Samantha did a great job. She answered all of my questions and concerns."
February 11, 2016 | David L. - "Had a great experience. Troy was very nice to work with. I felt I was being treated fairly and with respect so didn't bother pricing vehicles at other Audi dealerships once I had identified one with Troy."
February 10, 2016 | Julie K. - "Very professional as always."
February 10, 2016 | Lawrence S. - "My experience was excellent. I have bought several cars with Debby Lloyd as my salesperson. Very professional and thorough."
February 7, 2016 | Terry C. - "Amazing car, price, sales and service staff!"
February 6, 2016 | Jim G. - "My experience was first rate. I initially contacted the dealership by email. The transaction was handled over a series of emails. Your saleswoman was very courteous and professional."
February 2, 2016 | Amber T. - "My experience with Audi North Scottsdale was excellent. My salesperson, Lou, was extremely helpful and made the buying experience easy and enjoyable. We also financed through Audi and our experience was smooth and uneventful. I hope that you'll share our feedback with Lou and Greg. Thank you."
February 1, 2016 | James M. - "Great experience...10 out of 10!"
January 30, 2016 | Brian P. - "We are Audi North Scottsdale customers for one reason only and that is David Silver. We have been less than impressed with Penske Automotive Group in the past and if it was not for our relationship with David we would take our business elsewhere. We have purchased two cars from David in the past year and each experience was all one could ask for in a car transaction. Our most recent purchase was on short notice and David even drove the car to our location to make the process even more convenient. Once we saw the car we quickly came to terms and wrapped up the deal in short order. David is a pleasure to do business with as he knows his product, works in a matter of fact fashion and is humble throughout the process. We do not hesitate to refer people to see David for their automotive needs."
January 29, 2016 | Patrick D. - "Excellent, personalized service."
January 28, 2016 | Rudy S. - "Very good personal service."
January 28, 2016 | Gates H. - "We always get excellent service from your team."
January 28, 2016 | Ronald K. - "Everybody, starting with sales, to service, to the guys that address your concerns when you drive up in your newly purchased car make you feel that the only thing that matters is making you feel comfortable and that your concerns are addressed immediately and they are. Much appreciated!"
January 27, 2016 | Daniel D. - "Excellent. Troy was a great sales rep."
January 27, 2016 | John C. - "Visiting your dealership was a very nice, low pressure experience."
January 25, 2016 | Robert G. - "It was the BEST of the BEST!! My husband purchased this car for me. Our daughter was so happy with her 2012 Q5 that she purchased from Debby Lloyd in April 2015 that when our daughter heard at Christmas dinner her father was considering purchasing for me the 2016 RDX to replace my 2014 RDX she reached out to Debby. Our daughter took my husband to test drive the 2015 SQ5. I have had numerous Acuras and have been extremely pleased and faithful to the line. Debby allowed my husband to bring the car home for me to see as it was the same day as our college team bowl game. After the bowl game we purchased the car. I am very pleased with how much more luxurious the Audi is in comparison to the Acura. However people do make the difference. Debby is outstanding. We all know the stressful feeling of buying a new car, however I never ever felt that feeling with Debby. Thank you for having her as your employee!!!"
January 23, 2016 | Belice C. - "Truly one of the most impressive & extraordinary shopping experiences I've had, remarkable customer service, stellar response times on my questions & requests, and most importantly Lavania's out-of-the-park attention to details, and her pleasant nature just sealed me on Audi vs BMW. I recommend you to everyone!"
January 23, 2016 | Wayne R. - "Very nice, polite and fast."
January 20, 2016 | Onkarjeet K. - "It was great. I got exactly what i was looking for. The finance team at Audi was especially helpful in getting the car financed for me. I was new to all this since it was my first time buying a car. But Lavinia explained everything so well and made it very easy for me!"
January 19, 2016 | David K. - "Generally quite positive experience. Chuck was excellent. Was able to do most negotiating over text. Disappointed that we initially paid for a vehicle that was sold elsewhere, but appreciated the effort to identify a back-up vehicle out of Texas. Don't like the process of having to share personal information when purchasing with cashier's check."
January 18, 2016 | John & Nancy B. - "Salesman gave us GREAT service! John loves the vehicle."
January 16, 2016 | Steve R. - "Fantastic - Louis Martinez was a truly courteous professional & a pleasure to work with."
January 14, 2016 | Aleksander L. - "Overall very positive. Dealership provided a good price for the car I was looking at, rep was very accommodating to my schedule and made the lease purchase very simple."
January 9, 2016 | Mary R. - "Mr. Jacobs was knowledgeable, courteous and accessible. The process was smooth and almost seamless. The vehicle was clean and we are enjoying it a lot. We would recommend to a friend and have done so already."
January 8, 2016 | Mark & Carol M. - "We were greeted with courtesy and offered water. Our salesperson, Lavinia Nista, was busy with another client, but we were shown courtesy and Mark came to greet us while we waited. The transaction was completed quickly. The whole experience, especially Lavinia's expertise, was so good that we returned in just a few weeks to purchase another new Audi. The loaner of a Q5 after the purchase of the A3 convertible prompted us to buy one. Thanks."
January 5, 2016 | James H. - "I have purchased 4 Audis in the last 3 years. Sean Moran was the account executive for me when I helped my daughter get a new A5... He did an excellent job in all aspects, I will use him again!"
December 30, 2015 | Michelle S. - "My experience with Troy was great. He was fun, professional and easy to talk with."
December 30, 2015 | Mark D. - "Exceptional, as usual!"
December 28, 2015 | Teressa K. - "When one walks into Audi North Scottsdale, the professionalism is immediately evident. From the valet that happily greets you, to the splendid customer service that you receive. At Audi North Scottsdale, everyone there has answers...never excuses. Bravo! Merry Christmas and Happy New Year!"
December 28, 2015 | Karen B. - "I was treated like family. The sales team was helpful and informative without being pushy. This was by far the best car buying experience I have had."
December 28, 2015 | Ingried S. - "We had a wonderful experience in buying our new Audi. There was no pressure. It was quick and easy. The color we wanted wasn't available on your lot but Adam went above and beyond to locate our car and have it shipped to us. When it arrived, the financial proceedings were non-stressful. All in all, we loved the professionalism and service of your dealership. Thank you."
December 27, 2015 | Bridget G. - "Overall, I had a pleasant experience. Everyone was friendly, especially Adam Frank who helped finalize the sale. Something was wrong with the SIM card, so I had to use a loaner for about a week, but other than that, everything was great."
December 26, 2015 | Don H. -? "Great experience, knowledge and service. Went above and beyond."
December 26, 2015 | Reza D. - "I had a wonderful experience and my salesperson was excellent. I highly recommend Audi North Scottsdale to any potential Audi buyer."
December 23, 2015 | Tracy K. - "Sean Moran made the process very simple and easy for us which is what we were looking for. We knew that we wanted another Q5 and you had one on the lot that was perfect for our needs."
December 23, 2015 | Mike K. - "Everything went as good as could be expected. I truly have no complaints about any of your services. Robert Farnsworth was excellent on the sales end and Al Rizzo has been the best on the service side. This is my 7th Audi and I recommend anyone interested in Audi to your dealership. Thanks again."
December 23, 2015 | Chet A. - "I just purchased a 2014 Audi A4 at this North Scottsdale Audi dealership and I must say I was completely impressed by the excellent customer service and attention that I was given by Brian McCauley, Audi Brand Specialist. In my many years of purchasing cars I have never come a cross a salesperson as professional as Brian McCauley. I visited other dealerships and spoke with many sales agents during my search and I can honestly say that how Brian McCauley worked with me was a big deciding factor. He was very approachable and made me feel at ease and like was talking to a friend that was willing to listen to my needs and what I was looking for in my next vehicle and all staying within my budget plans. Very professional in every way.? Brian was able to educate me in all aspects of the vehicle options and I could see he really knew his stuff about the Audi product."
December 22, 2015 | Ty D. - "My experience with Jerry Sayre was fantastic, he was responsive and really managed the sales process well."
December 22, 2015 | Mark S. - "Straight forward deal, fair price - professional. Since I live in Arizona there seems to be a knowledge gap on how the title process works and the time it takes to obtain the title. But the people involved quickly came up to speed. All communications have been helpful and positive."
December 11, 2015 | Jon V. - "Had a great buying experience. Simple, straight forward, friendly and very professional. Joe worked hard to find the car I desired. First new car I've purchased in 10 years. Excellent, I'd do it again and refer others. I love the car also!"
December 10, 2015 | Eddie M. - "It was such a pleasure dealing with your salesman Louis. Very knowledgeable about the car and was more than willing to answer any questions we had."
November 30, 2015 | Craig C. - "The entire buying experience was exceptional! I felt the team did a fantastic job in working out the numbers that worked for us and for the store. Keep up the great work and looking forward to getting all my service work done on my Q7 and my wife's new Q5 at Audi North Scottsdale, then we will be back for replacement, would never go anywhere else!"
November 29, 2015 | George H. - "We had a great experience at Audi North Scottsdale. Jerry Sayre was patient with us and took his time to ensure we had every question answered even if he did not have all of the answers up front. Jerry was very pleasant and made our sales experience very enjoyable."
November 29, 2015 | David N. - "Adam Frank was very attentive and provided great service."
November 28, 2015 | Tim B. - "Smooth, straightforward, no hype. Knowledgeable staff who valued my time."
November 23, 2015 | Shri R. - "I just leased a new Audi Q7 from Audi North Scottsdale. My wife and I waked into Audi North Scottsdale at 7:30pm on a Friday night - we were welcomed in by Venna, we knew they had 30 minutes before their close time, but Venna assured us we had all the time in the world. She was extremely courteous and listened to what we needed and helped us getting down to cars we really needed to test drive. We took a couple of the cars for a test drive and she was happy to run several versions of the numbers for the cars we were interested in. She went out of her way to make sure my 5 year old was comfortable and entertained through this process. She even offered to get us food had we not already eaten we would have taken her up on it. Close to 9:00 pm (way past closing), we told her we needed to sleep on it. We returned Saturday morning and she was there to greet was with a big smile and happy to have us test drive the car we had selected. While we waited on the Finance, she kept our son busy and entertained even went so far as to getting my son a plate of food (it was close to lunch time and we were signing the paperwork and totally lost track of the time). The Q7 we ended up getting is exactly what we need and I love driving it, Venna worked with us on the pricing and we walked away feeling we got a great deal. Venna went above and beyond to make sure we got what we needed at a price we were comfortable with. It was a win-win. The service we received from Venna and the Audi team was excellent. I have since called her twice to remind me how some of the electronics works and she has always gotten me the info I need. I would strongly recommend Venna if you are in the market for a car, and for a family car you can't go wrong with the Q7. I will definitely be coming back to her for my next purchase. In this price range there are a lot of options, however the service we have gotten so far has reassured us we made the right decision with Audi and especially with Venna."
November 19, 2015 | Tom M. - "Service and personal attention was outstanding! I really enjoyed the experience dealing with Debby."
November 15, 2015 | MarJan H. - "Every thing and every one we experienced throughout our buying process was amazing! Lavinia, Aaron, Dennis and Samantha provided exceptional customer service! Than you for making what is usually a painful experience totally enjoyable!"
November 13, 2015 | Andrew I. - "Wonderful. Great team. Very warm and well spoken. Great Audi ambassadors. So thankful for such an awesome group to make the process of purchasing the car you want. Audi lifer here!"
November 12, 2015 | Costa T. - "Excellent! Everybody we dealt with was extremely professional, friendly and very knowledgeable. They made car shopping a very positive experience for us. THANK YOU."
November 11, 2015 | Colin S. - "It was very much a team effort, with everyone from the General Manager down helping drive the eventual deal. Our salesman, Lois, was considerate and respectful at all times and seemed to be genuinely interested in finding the right vehicle for us."
November 10, 2015 | Tom & Cheryl N. - "David Silver was so great to work with. He made the whole process so smooth and found us the perfect car. Exactly what we wanted. The financing was easy and took very little time. Overall, a wonderful experience!"
November 7, 2015 | Chad H. - "Best car buying experience I have ever had. Sales to finance, everyone went out of their way to make this experience a good one."
November 4, 2015 | Gary W. - "We were greeted and treated with energy, knowledge, and a desire to make sure we got what we wanted. Which we did. We will certainly recommend your dealership to our many Alaskan friends. We look forward to doing business with you folks in the future."
October 31, 2015 | Kathy D. - "We were having our leased 2013 Q5 serviced when we decided to ask Sean about trading in deals that might be going on. We were just killing time. He started telling us about incentives, and then he asked if we wanted him to figure it out for us. No pressure. He was such a nice guy and had an easy going nature about him-enjoyable to talk to. Well, it was a great deal for us. We drove off in a 2015 black Q5. It was a great experience-no the typical half day ordeal with salesman and financial staff. Thanks for a great experience!"
October 30, 2015 | Wolfgang S. - "Since I worked for Audi in Scottsdale for a number of years, Debby and I are old acquaintances, therefore the experience was excellent. This is not our first Audi experience, so it was nice to return."
October 28, 2015 | Stan G. - "Worked with Paul for the 2nd purchase. Very easy process."
October 28, 2015 | Karen G. - "Great all the way around! Thank you!"
October 28, 2015 | Michael Z. - "A very refreshing car buying experience! Salesperson was informative and attentive. Was made aware of different options, but not high pressure in any way! Was not pressured into buying items I did not want, either with regard to the automobile or the added warranty/service related items. All in all, a great group to deal with!"
October 28, 2015 | Brian A. - "Exceptionally enjoyable. My experience with Audi North Scottsdale was different than any previous car sales experience. My salesman knew about the vehicle, took care of my concerns, never pressured me and solved the few problems that did arise. I have shared my story with many people."
October 25, 2015 | Brian H. - "Audi North Scottsdale is by far the best car buying experience that I have ever had. I leave there feeling good about my purchase; not cheated. All of the personnel at ANS are helpful and happy to help with issues that come up after the purchase of a new car. A new car is the 2nd most expensive thing that we buy in a lifetime. You need to trust the people that you are buying that new car from."
October 23, 2015 | Kathy G. - "Great. Drove from Chicago to buy the Audi at Penske."
October 17, 2015 | Sharon G. - "Love the Q5. Love the service. Joe Coleman was exceptional."
October 14, 2015 | Jordan K. - "Louis was awesome. He handled every detail for me, he is a great asset to your sales team."
October 13, 2015 | Molly K. - "High fives for you and the Audi Club! When I came into your dealership (welcomed by Louis) I had a vision, a deadline, and ultimately a dream come true thanks to Audi North Scottsdale. Together we pulled off a major league birthday "surprise" gift for my very unsuspecting husband - and he's been beyond thrilled with his beautiful 2016 A5 Cabriolet! Truly my most pleasant car buying experience ever, an A-team effort from Reception to Sales to Service, the Audi North Scottsdale staff really knock it out of the ballpark on customer service-- Nancee, Chuck, Aaron, Samantha, and especially MATT Kramer and Louis Martinez who went extra innings to locate and deliver the one and only new model, right color and with all the extras that I wanted for my husband - without waiting for the factory. Thanks for taking great care of us... This season and those to come!"
October 9, 2015 | Donald S. - "Excellent professional service!!! Matt Kramer is an excellent representative for your brand. He was very attentive, efficient and honest. I hope he has a long association with your dealership. Sean also was a great help as well."
October 9, 2015 | Jill H. - "Seamless. The right car, quick action. Great customer support from Earl and the folks in the Finance department."
October 4, 2015 | Chris K. - "I had a very easy non-pressured sales experience. This is my fourth car bought from Penske Automotive Group, 3 of which were purchased from Audi North Scottsdale. Every purchase has had a great price. The sales staff and finance staff are wonderful."
October 2, 2015 | Stratton H. - "Fantastic experience. Courteous, knowledgeable and quick."
September 30, 2015 | Steve S. - "Excellent. Internet sales manager (Sean Moran) was super low key and very helpful."
September 30, 2015 | Octavia M. - "Hassle free, easiest car buying car buying experience although I am from out of town and had to do everything over the phone and email. Great advisor, honest and direct."
September 23, 2015 | Paul A. - "Paul was a great salesman. He has continued to be responsive to all my questions. I am happy with my new car."
September 23, 2015 | Heather L. - "Steve Baca was able to work with me and provide a deal that fit my budget. He was very helpful, and I will likely return to purchase future vehicles from Steve."
September 23, 2015 | Christie L. - "Amazing- was easiest car buying experience I have ever experienced."
September 21, 2015 | Jerry M. - "Paul Edgett and the staff at Audi North Scottsdale made my purchase a real pleasant experience. I was hesitant at first as I am from California and this was my first time purchasing a vehicle out of state. Paul assured me the he and his people would take care of everything and walked me through all the necessary steps from start to finish. After all was said and done, my wife and I couldn't be more happier with our CPO Q5. Thank you Paul and everyone from Audi North Scottsdale!"
September 16, 2015 | Chrissy D. - "I was very impressed with the service I received from everyone. Matt Kramer was great to work with. He was always very prompt at getting back to me with answers to my questions. Overall it was a wonderful experience!"
September 16, 2015 | Jon H. - "I did an out of state purchase and the service and ease of it was fantastic. It was a used vehicle purchase and my experience with it was better than my new vehicle purchase in CO. I'd buy again from them, even from another state vs doing business with my local dealer."
September 15, 2015 | Geoff M. - "Friendly, helpful and professional. Couldn't ask for more. Oh, and my son loves his car!"
September 12, 2015 | Steve T. - "Overall I was pleased with the experience. The next time I am in the market for a car I would not hesitate to return. As the 2016 TT is new to you and me, some of the features are still a bit mind boggling. Also since this is the nicest car I ever had it would be nice if there was a weekend where you invited people to learn about good practices in taking care of it and keeping it looking at it's best."
September 12, 2015 | William P. - "Very enjoyable and easy process."
September 11, 2015 | Bruce S. - "Great sales staff, great advisors. Thank you!"
September 9, 2015 | Charles B. - "Had a good experience with Matt. He took good care of me and made sure to get me the best price possible for the car."
September 7, 2015 | Deron B. - "Positive experience at the dealership, knowledgeable staff and a good selection of vehicles."
September 5, 2015 | Kelly O. - "Very friendly - from the front desk to the service department. Simple, not pushy, so nonchalant and factual. Most dealerships hound you with salesmen, all you want to do is look at a car and maybe speak to someone. At Audi, I was not bothered and I actually enjoyed having to go inside to ask to speak to someone about a certain car. This was my first car I bought 100% on my own, I'm 22. This was the only experience I will ever expect from a car dealership. Troy Toenjes (Audi North Scottsdale) was my "salesman", I feel bad even calling him that, he was more than knowledgeable and helpful. He step by step showed me all the functions in my car. He was personable and made the experience not feel pressured. Overall everything was amazing. Nothing bad to say."
September 2, 2015 | Alan K. - "My experience with Audi North Scottsdale was smooth and everyone was knowledgeable and professional. Being an out of state buyer brought (and online) did not seem to be any issue, as your staff brought everything together perfectly. Thank you."
September 1, 2015 | Chris H. - "Very pleasant, low pressure. Lou, our salesman, was very informative and helpful throughout the process. We walked out pleased with our experience."
August 31, 2015 | David M. - "Very pleasant experience. Debby Lloyd is wonderful to work with."
August 29, 2015 | Brian C. - "Paul Edgett was excellent and easy to work with. There were some communication problems from the finance personnel which delayed delivery of the car. Had they been more efficient and communicated properly with Paul and I, the transaction would have been a perfect 10."
August 29, 2015 | Reid B. - "Excellent - above and beyond expectations!"
August 29, 2015 | Roxanne S. - "Best experience purchasing a car I've ever had. Debby was the best and finance was smooth as silk."
August 28, 2015 | Polly V. - "Traded in my '06 A4 quattro for a 2015 A3; everyone was helpful and knowledgeable."
August 28, 2015 | George P. - "Best car buying experience I have ever had. Brian was knowledgeable, friendly and professional. And the car is amazing."
August 25, 2015 | Eldridge M. - "Two years ago I purchased a Certified pre-owned A4 and based upon the service level I received upon every visit to the facility, it was outstanding and top notch. That being said and with the level of service previously received I have traded in the A4 and purchased 2 more Audis - a Q5 and also an A6 3.0 liter S-Line Supercharged. If not for the outstanding service received, this would not have happened. Audi North Scottsdale has true professionals at work. Truly a pleasurable experience."
August 25, 2015 | Rochelle L. - "Debby and everyone at Audi North Scottsdale were a pleasure to deal with. Great place!"
"Great experience! 100% above and beyond our experience in Tucson. Everyone there is friendly and courteous and professional and I felt like a valued customer from the sales process to financing to service. All around great dealership and customer service!!" - Joye R., August 24, 2015
"Pleasant, informative and efficient." - Renae R., August 22, 2015
"Great - all the people we met with were very professional and helpful. My wife and I traveled from Denver to buy this car and haven't regretted it one bit. Thank you all." - Ken C., August 19, 2015
"Short, simple, and very easy. This was probably the most painless car buying experience I've ever had." - David K., August 18, 2015
"Exceptional! Debby was amazing and I love my new car! Such a fun experience." - Kristen R., August 18, 2015
"Our experience with Audi was awesome. I appreciated the fact that our deal was done quickly and that we did not sit there for hours." - Deborah F., August 16, 2015
"My salesman was very professional and courteous. He went beyond what was expected. A far better experience than at a non luxury car dealership." - Gaylord F., August 15, 2015
"First rate. Both Harry, initially, and then Jerry were just great about helping me find the right car and get the information I needed to make a decision as well as a fair price - without a lot of haggling (which I hate)." - Jim M., August 9, 2015
"My experience was absolutely seamless and hassle-free. Debby Lloyd was terrific. In fact, I was just thinking about her yesterday, in terms of how she made me feel like I was her most important customer and how much of a personalized experience she provided. I'm extremely satisfied." - Andrew K., August 6, 2015
"I purchased a 2006 Audi A6 Avant form North Scottsdale on ebay! I absolutely enjoyed my purchase experience. Billy Jacobs was very thorough and helped me get answers to several important questions that gave me confidence in making my decision. He took care of getting the car sold, process the paperwork and shipping the car. I could not be more pleased with the car I purchased. I get excited each time I go out to drive. It's a fantastic vehicle as far as I'm concerned. Thank you all so much for making a dream come true. I would absolutely recommend your company to anyone looking for a great deal and car buying experience." - Steve S., August 5, 2015
"Fantastic experience with Audi North Scottsdale! We purchased the car remotely actually (from Canada) and dealt with Brian McCauley. Brian was extremely helpful, professional, and went above and beyond to make this transaction happen. I recommend without hesitation." - Kirk K., August 5, 2015
"We have purchased an A4 for my wife and a new A3 for my daughter from Audi North Scottsdale in the last 60 days. Both were the best car buying experiences we have ever had at any dealership. Bill Jacobs in sales and Jason Brown in service are are the best team in town!" - Bill G., August 3, 2015
"Very pleasant car buying experience. David was a great salesman and very knowledgeable. You're very lucky to have him on your team. Thanks." - Craig P., July 30, 2015
"Great! Debby, your salesperson was the REASON I chose to buy an Audi. She was a joy to work with, and though the first time I met her, I didn't buy the car. But a few months later, when things changed, I went back to her and had a wonderful experience. She is the BEST saleswoman I have ever worked with, and would recommend anyone to her. Plus the Audi Q5 TDI is a great vehicle." - Jason S., July 29, 2015
"Steve did a wonderful job finding us the perfect car with just the right options. He answered all questions and did not make us feel pressured to buy. We did not plan on buying a new car that day but the deal and car turned out to be perfect. Thanks Steve." - Gerald M., July 28, 2015
"Steve Baca is the reason for us being there. We love the car. I would describe the experience as an A. And, we already do recommend people to Steve and Jason (in service)." - Sara B., July 28, 2015
"The team at Audi North Scottsdale always takes great care of us at Discount Tire...Thank you!" - Colleen B., July 28, 2015
"As painless as possible. This is our second purchase in 8 months due to an accident so I will describe both experiences. Our first sales rep was unprofessional and misleading. We complained and were directed to Brian McCauley and the experience was great. Professional, open and honest. The second purchase was with David Silver as Brian was out and again the experience was professional and trusting." - Steven L., July 27, 2015
"Debby, Jason and Anthony are awesome. Amazing customer service and probably why I keep driving Audis." - Wendy V., July 27, 2015
"I had very good experience, Paul understood what I am looking for and what is my budget and was able to give me the best deal and I am very thankful and satisfied." - Mufid K., July 25, 2015
"Great experience. Second time working with Debby on the purchase of a new Audi. Debby did a wonderful job walking us through vehicle options, financing options, and vehicle setup and features at delivery." - Katharin C., July 25, 2015
"Outstanding experience! We were welcomed in even after hours! Our salesman Craig went way out of his way to help. And so did the finance manager (unfortunately forgot his name). Will definitely recommend you to those looking for a vehicle." - Timothy C., July 24, 2015
"Very friendly, helpful sales staff. Financing was quick and painless. It was the best car buying experience I've ever had." - Clayton J., July 24, 2015
"The receptionist was very attentive, courteous and helpful -- she has offered me water every time I have come in the store. The Audi Brand Specialist who helped me was knowledgeable and patient with me and my questions (since I have owned 4 Lexus automobiles and was unfamiliar with the Audi brand). The assistant parts manager was very professional and helpful. The service representative was friendly and anxious to help. In conclusion, the customer service was excellent! I am 100% satisfied!" - Kerry J., July 24, 2015
"Very satisfying with all involved. We already knew Audi vehicles, but had no knowledge of the dealership until our first visit. From first meeting the sales rep (Jerry Sayre) to delivery of the Q7, we received excellent attention. Thank you." - Daniel R., July 24, 2015
"Great salesperson, Troy Toenjes and the Finance Manager as well. Really fast, easy, no-hassle transaction." - Brian B., July 22, 2015
"David Silver took over delivery of our special order Q5 after Harry Conger left. He has done a fine job of keeping us in the loop and has represented the brand well, however we have yet to take possession of the car due to shipping. Apparently it is more difficult to get a car to Clovis, NM than anyone anticipated! It's been 3 weeks and we're not sure if it's going to make it on a truck yet. Keeping our fingers crossed, anxious to get to drive it!" - Mark B., July 21, 2015
"Excellent service! No hassle, No waiting time, smooth transactions, absolutely piece of mind! El major servicio! Thank you! Grazie!" - Alba M., July 19, 2015
"My experience and Audi North Scottsdale was incredible. Everyone that we had the honor of working with was unbelievably genuine and so patient. Everyone took their time to explain every detail and broke down every thought for my husband and I, and it was greatly appreciated. We will be recommending as many as we can do come and work with Audi North Scottsdale. We are in love with our new Q3 and we can't wait to continue our business and loyalty for many years to come. Thank you." - Tara H., July 19, 2015
"Amazing. Smooth. Very pleased with the process." - Elizabeth D., July 18, 2015
"I assisted my son in purchasing his car. The whole experience was better than I anticipated so kudos to Audi for making it simple and streamlined. He loves his car and I am happy to have helped." - Lauren A., July 18, 2015
"Amazing on all levels! Service, people and quality." - Michael D., July 17, 2015
"Excellent experience. We approached Audi as a "wild-card" and ended up driving away with a new allroad within a few hours. Sales person was knowledgeable, helpful and made the experience enjoyable. This is our second Audi from North Scottsdale and the experience on both occasions has been outstanding. Keep up the great work!" - John P., July 12, 2015
"Love the dealership, and all who have been involved with my new lease. This is my fourth Audi and this dealership is proving to be the best ever... My salesman Jerry Sayre is THE BEST!" - Andrew T., July 10, 2015
"Excellent, great follow up. You guys treated my daughter so well and gave her a great deal. As a young student who just found a job, you made her day by helping her get into a new car at a fair price. I truly appreciate it. I will be back to buy another car soon and trade in my BMW." - Anil A., July 10, 2015
"Enjoyable. Joe was friendly, knowledgeable and very pleasant to work with. Actually true across the board from start to finish." - James H., July 8, 2015
"It was a very positive experience. Hunter Nalley was among the most pleasant salespeople I have ever met. I like his no-nonsense approach to selling. He would not over-inform, but rather be very good at answering questions. If there was a question he couldn't answer immediately he looked it up or asked a colleague rather than serving up a BS line (which is a very prevalent among car sales people). The process was efficient without being rushed. All in all a very positive experience." - Knut J., July 7, 2015
"Excellent customer service. Would highly recommend this Audi dealership, Troy Toenjes, Mark Reicks, and others who were accessible when I reached out and helpful while being totally professional." - Maria M., July 4, 2015
"Super easy to work with, feel good about the experience." - Helen J., July 3, 2015